Our CHC52021 Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Minimum of 200 hours that we can help you organise (working hours can be logged as placement hours for workplace students)
Various locations across Qld
There are no entry requirements for this course, however students are required to undertake the Language, Literacy and Numeracy assessment and Pre -Training Review.
This will assist to determine candidate’s suitability and relevance for the course and identification of any support required.
Working with Children Check required before undertaking Work Placement.
National Police Check required before undertaking work placement.
On successful completion of this qualification learners will have satisfied all requirements and components and will have the knowledge and skills required to progress through to CHC62015 Advanced Diploma of Community Sector Management or -related courses.
This course provides you with the skills and knowledge to undertake job roles such as:
This course has 20 units of competency:
|Assess co-existing needs
|Develop and implement service programs
|Recognise and respond to crisis situations
|Facilitate and review case management
|Analyse impacts of sociological factors on people in community work and services
|Recognise and respond appropriately to domestic and family violence
|Work with diverse people
|Promote Aboriginal and/or Torres Strait Islander cultural safety
|Manage legal and ethical compliance
|Facilitate workplace debriefing and support processes
|Reflect on and improve own professional practice
|Maintain work health and safety
|Coordinate complex case requirements
|Facilitate goal-directed planning
|Provide case management supervision
|Undertake case management in a child protection framework
|Establish and confirm the counselling relationship
|Provide advocacy and representation services
|Develop and review individual alcohol and other drugs treatment plans
|Counsel clients affected by domestic and family violence